7dbd Privacy Policy

1. Introduction and Purpose of This Policy

7dbd ("we", "our", "platform") is an online betting and casino service provider in Bangladesh. This privacy policy applies to our website https://7dbd.cam and all related services.

The purpose of this document is to clearly inform you about what information we collect, why we collect it, how long we retain it, and whether or how your information is shared with third parties. By using our services, you agree to the terms described in this privacy policy.

This privacy policy is subject to change. For any significant changes, we will notify you at your registered email address and update the date on this page.

2. What Information We Collect

7dbd collects the following types of personal information:

2.1 Registration and Identity Information

• Full name and date of birth
• National ID number or passport number (for age verification)
• Valid email address
• Current address and district
• Mobile number (if applicable)

2.2 Financial and Transaction Information

• bKash, Nagad, Rocket, or Upay account number
• Deposit and withdrawal history and amounts
• Bonus receipt and usage records
• Transaction date and time (in Bangladesh Standard Time)

2.3 Technical Information

• IP address and device type
• Browser type and version
• Operating system
• Cookies and session data
• Page visit and click history

2.4 Gaming Activity Information

• Play history, bet amounts, and results
• Preferred game categories
• Duration of active time on the platform
• Records related to responsible gaming limit settings

3. Purpose and Basis for Data Collection

We collect and process your personal information for the following legitimate purposes:

3.1 Account Management and Identity Verification

When you register with 7dbd, we confirm that you are at least 21 years old and are complying with applicable rules and regulations. Information received for identity verification is stored securely.

3.2 Service Delivery and Improvement

We analyze usage data to improve your gaming experience, resolve technical issues, and plan new features.

3.3 Financial Transaction Processing

Financial information is processed to complete transactions via bKash, Nagad, Rocket, and Upay, with a minimum deposit of ৳100 and a minimum withdrawal of ৳800.

3.4 Fraud Prevention and Security

We monitor transactions to detect and prevent unauthorized access, money laundering, and fraudulent activity.

3.5 Customer Support

Our 24/7 Bengali live chat support team accesses the necessary account information to resolve your issues quickly.

3.6 Promotional Communications

With your consent, we may send you emails about bonus offers, tournament information, and platform updates. You may opt out of these communications at any time.

4. Data Storage and Security

7dbd places the greatest importance on the security of your personal information. We implement the following technical and administrative measures:

4.1 Encryption Technology

All information you send to the platform is protected through SSL encryption. Your password is stored in hashed form only — no staff member or system can view your password directly.

4.2 Access Control

Only authorized staff can access your information, and only when required for specific job-related tasks. All staff are bound by strict confidentiality agreements.

4.3 Data Retention Period

Your information is retained for as long as your account is active and for as long as necessary to meet legal obligations after account closure. Financial transaction records are generally retained for a minimum of five years after account closure.

4.4 Data Breach Notification

If the security of your information is compromised for any reason, we will notify you promptly and take the necessary steps to resolve the issue.

5. Sharing Information with Third Parties

7dbd does not sell your personal information to third parties. However, in certain circumstances we may share information with the following parties:

5.1 Payment Processors

The minimum information required to complete transactions via bKash, Nagad, Rocket, and Upay is shared with the relevant payment service providers. These organizations operate under their own privacy policies.

5.2 Technology Service Providers

Limited information may be shared under strict confidentiality agreements with trusted technology partners who assist with server hosting, cybersecurity, and platform operations.

5.3 Legal Obligations

In the case of court orders, legal demands from regulatory authorities, or criminal investigations, we may be required to provide information in compliance with applicable law. In such situations, we will act in accordance with legal advice.

5.4 Business Transfers

If 7dbd's business operations are transferred to another organization, your information may also be transferred, but the new organization will be required to comply with this privacy policy.

6. Cookies and Tracking Technology

Our website uses cookies and similar tracking technologies to improve your experience.

6.1 Essential Cookies

These cookies are essential for maintaining login sessions, ensuring security, and operating the core functions of the website. Without them, the platform will not work properly.

6.2 Functionality Cookies

These cookies are used to remember your preferences (such as language selection) and to provide a personalized experience.

6.3 Analytics Cookies

These cookies are used to analyze website performance and user behavior. Data collected in this way is aggregated and is not personally identifiable.

6.4 Cookie Controls

You can control or reject cookies through your browser settings. However, disabling essential cookies may limit some features of the platform.

7. Your Rights and Controls

As a user of our platform, you have the following rights:

7.1 Right to Access Information

You may contact us at any time to find out what information we hold about you. We will respond to your request within 30 days.

7.2 Right to Correct Information

If any information we hold about you is incorrect or out of date, you may request a correction. We will make the necessary corrections as quickly as possible.

7.3 Right to Delete Information

In certain circumstances, you may request that your personal information be deleted. However, information required to meet legal obligations (such as retention of financial records) may be kept.

7.4 Right to Withdraw Consent

You may withdraw your consent for promotional communications at any time. To do so, contact us directly via live chat or email.

7.5 Filing a Complaint

If you have any concerns about how your information is handled, please contact our support team first. We are committed to providing a prompt and fair resolution.

8. Protection of Minors

7dbd strictly prohibits anyone under the age of 21 from using the platform. We verify age during registration, and if we have credible evidence that a user is under 21, the relevant account will be closed immediately and any collected information will be deleted.

We ask parents and guardians to remain vigilant to ensure their children do not use this platform. If you believe a minor is using our platform, please notify us immediately via live chat.

9. International Data Transfers

Our servers and technology infrastructure may be located in various countries. If your information is transferred outside Bangladesh, we will ensure that adequate protection for your information is maintained there and that the standards described in this privacy policy are followed.

For international data transfers, we establish the necessary agreements and security measures with the relevant technology partners to keep your information secure.

10. Policy Changes and Updates

7dbd reserves the right to amend this privacy policy as needed. For any notable changes:

• We will update the "Last Updated" date at the top of this page.
• A notification will be sent to your registered email for important changes.
• If you continue using the platform after changes are made, you will be considered to have agreed to the updated policy.
• If you object to any change, you may request that your account be closed.

We advise you to visit this page regularly and stay informed about updates.

11. Related Third-Party Websites

Our platform may have technical connections with game providers or payment service providers. These third parties have their own privacy policies, and their policies will apply when you use their services. 7dbd is not responsible for the privacy practices of third parties.

We advise you to read the privacy policies of bKash, Nagad, Rocket, or Upay before conducting transactions through them.