21+ Play Responsibly

Responsible Gaming is our priority at 7dbd

Keep entertainment from becoming a burden — stay safe and in control with deposit limits, time-outs and self-exclusion at 7dbd.

Why is responsible gaming important?

Online betting and casino games are a form of entertainment — they are never a reliable source of income. 7dbd believes every player should enjoy gaming within their means and time. We want you to always play in control, so that gaming never becomes a source of stress or financial difficulty.

Millions of people in Bangladesh play online games for entertainment. But sometimes this entertainment can turn into a habit that affects personal, family and financial life. That is why 7dbd always places responsible gaming at the highest importance. Our platform offers you various protective tools that you can use at any time.

Important: 7dbd is only for those aged 21 and above. Opening an account or playing games on this platform by underage individuals is strictly prohibited. Keep your device out of reach of children and keep your account credentials private.

Our protection tools

7dbd offers you several effective protection options that you can activate at any time via live chat.

Deposit Limit

Set a limit on how much money you can deposit per day, per week or per month. Once a limit is set, it cannot be increased before the specified time — but reducing it takes effect immediately. This is the simplest way to keep your budget in check.

Time-Out

If you feel you need a break for a while, take a time-out from 24 hours up to 6 weeks. During this time your account will be temporarily closed. Once the break ends, your account will be automatically reactivated.

Self-Exclusion

If you feel gaming is going out of control, choose self-exclusion. Your account can be completely closed for 6 months up to 5 years. During this time you will not receive any promotional messages either.

Wager Limit

Decide in advance the maximum amount you can bet within a specific period of time. This limit will protect you from unnecessary losses and keep gaming within the bounds of entertainment.

Session Time Limit

Set a maximum time for each gaming session. Once the time is up, a reminder will appear on screen and the session will end automatically. This is very effective for avoiding extended play.

24/7 Support

Whenever you feel you need help, our Bengali live chat support team is always ready. They will assist you with activating protection tools, managing your account and any questions about responsible gaming.

Assess yourself

The questions below will help you understand whether gaming is having a negative impact on your life. If the answer to one or more questions is "yes", please contact our support team.

Are you spending more time or money on gaming than you need to?

Are you repeatedly returning to recover losses?

Are you hiding your gaming activity from family or friends?

Do you feel restless or irritable when you cannot play?

Are you taking loans or breaking savings to fund gaming?

Are your work, studies or family responsibilities being neglected because of gaming?

Have you tried to stop gaming but been unable to?

If the answer to any of the above questions is "yes", this is a warning sign. Please contact our 24/7 Bengali live chat right now or email [email protected]. We will help without judgment.

How to activate protection tools

Activating protection tools at 7dbd is very simple. Follow the steps below.

01

Contact live chat

Click the live chat icon anywhere on the page. Our Bengali-speaking support agent will assist you immediately.

02

Tell us what you need

Let us know which tool you want — deposit limit, time-out, session time limit or self-exclusion. The support agent will help you choose the right option.

03

Set your limit

Set your preferred limit amount or duration. After a confirmation message, the tool will be activated immediately.

04

You can also apply by email

Besides live chat, you can also request activation of any protection tool by emailing [email protected]. We will process your request promptly.

Protection for minors

7dbd is strictly a platform for those aged 21 and above. We verify age at registration and identity documents are requested in suspicious cases. Accounts of underage users are immediately closed.

What you can do to protect younger members of your household:

  • Keep your device password-protected.
  • Do not share your account login details with anyone.
  • Use parental control software on your browser.
  • Always log out after playing.
  • Avoid playing games in front of children.

7dbd's technology team always keeps the platform secure through SSL encryption and anti-fraud measures. You can report any irregularity or suspicious activity to us.

Contact us for help

You are not alone. 7dbd's support team is always by your side — without judgment and with compassion.

24/7 Bengali Live Chat
Use live chat for immediate assistance at any time. Our Bengali-speaking agents are always ready.

Email Support
[email protected] — even if it is not urgent, you can write in detail by email. We respond quickly.

Confidentiality guaranteed
Your communication will remain completely confidential. No information will be shared with any third party.

Frequently Asked Questions

Find answers to the most frequently asked questions about responsible gaming here.

Yes, reducing or setting a new deposit limit takes effect immediately. However, if you want to increase the limit, it will only be possible after the set cooling-off period has passed — this is kept intentionally to prevent decisions made in the heat of the moment.

Yes. Once self-exclusion is active, any remaining balance in your account will be returned to your registered payment method via bKash, Nagad, Rocket or Upay. Contact [email protected] for more details.

For a time-out — yes, once the set period ends, the account is automatically reactivated. However, for self-exclusion, the account is not automatically reactivated — once the set period ends, you will need to contact support directly and the account can be restored after a cooling-off period has passed.

Yes. You can stop receiving promotional offers and bonus emails. Once self-exclusion is active, all marketing communications are automatically stopped. If you only want to stop bonuses, let us know via live chat.

You can email [email protected] on their behalf or raise your concern via live chat. We will handle the matter with the utmost confidentiality. Also speak to them directly and advise them to seek professional counselling services.

No, absolutely not. 7dbd is only for those aged 21 and above. Accounts of underage users are immediately and permanently closed and deposited funds are not returned. There is an age verification process at registration and identity documents are requested in suspicious cases.

Play safe, enjoy with happiness

Enjoy 7dbd's exciting games while following responsible gaming — cricket betting, slots, fishing games and much more.

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